67c77's Privacy Policy

What Information We Collect

When registering an account and using services on the 67c77 platform, we may collect the following categories of information:

a) Identity Information

• Full name and display name (username)
• Date of birth (for age verification)
• Nationality and country of residence
• Copy of government-issued identity document (during KYC verification)

b) Contact Information

• Email address
• Current residential address

c) Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, bank account number)
• Transaction history — records of deposits, withdrawals, and bonuses
• Balance and wallet information

d) Technical Information

• IP address and device identifier
• Browser type and version
• Operating system
• Session logs and login duration
• Information collected through cookies and similar tracking technologies

e) Gaming Activity Information

• Bet and game history
• Preferred game categories and play style
• Records of bonus and promotion usage
• Responsible gaming settings and limits

Methods of Data Collection

We collect your information through various methods. Each method of data collection is transparent and carried out with your consent:

• Direct Collection: Information you provide yourself during account registration forms, the KYC verification process, and when contacting our support team.
• Automatic Collection: Technical information automatically collected through cookies, log files, and similar technologies while you use the platform.
• From Third Parties: Information received from payment processors and identity verification service providers — only where necessary.
• Transaction-Related: Information received from payment gateways during deposit and withdrawal processes.

We never collect unnecessary information without your permission. It is the user's own responsibility to ensure that the information provided is completely accurate and up to date.

Purpose of Data Use

Collected information is used for specific and legitimate purposes. 67c77 processes your information for the following reasons:

a) Account Management and Service Delivery

Your information is used to create and manage your account, verify logins, provide access to games, process transactions, and distribute bonuses and rewards.

b) Identity Verification and Fraud Prevention

Your information is used to confirm your identity through the KYC (Know Your Customer) process, prevent money laundering, block unauthorized access, and ensure platform security.

c) Customer Service Improvement

Your information is used to resolve your complaints and queries quickly, manage support operations, and improve service quality.

d) Ensuring Responsible Gaming

Your information is used to monitor your gaming patterns to identify addictive behavior, provide self-exclusion options, and help set limits where needed.

e) Meeting Legal Obligations

Information is retained to maintain compliance with applicable laws and regulations and to meet the requirements of regulatory authorities.

f) Communication and Marketing

With your consent, your email address may be used to send promotional offers, bonus updates, and important platform notifications. You may opt out of these communications at any time.

Sharing Information with Third Parties

67c77 does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Service Providers: Necessary information is shared with payment platforms such as bKash, Nagad, Rocket, and Upay to process transactions. This information is used solely for payment processing.
• Identity Verification Services: As part of the KYC process, your identity document information may be shared with approved verification service providers.
• Legal Obligations: Information may be disclosed in response to a court order, legal process, or a lawful request from a government authority.
• Fraud Prevention: Information may be shared with relevant authorities to protect platform security and prevent illegal activity.
• Technical Infrastructure: Website hosting and data storage service providers — who are bound by strict confidentiality agreements.

Our data sharing agreements with any third party include privacy protection terms, and they may only use that information for the specified purpose.

Data Security Measures

67c77 follows industry-standard security technologies and practices to protect your privacy and data. Our main security measures are:

SSL Encryption

All data transfers between your browser and our servers are secured through 256-bit SSL (Secure Socket Layer) encryption. This means no third party is able to read or alter your information.

Access Control

Only authorized personnel may access your information, and only to the extent necessary. Our systems use role-based access control.

Regular Security Reviews

Our security infrastructure is regularly reviewed and updated. Security audits are conducted periodically to identify potential vulnerabilities.

Two-Factor Authentication

Two-Factor Authentication is provided for added account security, protecting your account from unauthorized access.

Please note, however, that no data transmission over the internet is entirely risk-free. While we strive to ensure the highest level of security, it is your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.

Cookies and Tracking Technology

67c77 uses cookies and similar technologies to operate the website smoothly and improve the user experience.

Types of Cookies

• Essential Cookies: These are essential for keeping the platform running. They are used to maintain login sessions and ensure security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Used to remember user preferences (such as language and game settings) and to personalize the user experience.
• Analytics Cookies: Used to monitor website traffic and usage patterns, which helps improve service quality.

You can control or delete cookies through your browser settings. However, disabling cookies may limit some features of the platform.

Data Retention Period

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Accounts: All information is retained for as long as the account is active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal obligations, financial transaction records, and fraud prevention purposes.
• Financial Transaction Information: Payment-related records may be retained for an extended period in accordance with applicable law.
• Marketing Consent: Even after you withdraw consent, proof of that consent may be retained for legal protection.

Once the required period has passed, information is securely deleted or anonymized.

User Rights

You have certain rights over your personal information. 67c77 is committed to respecting these rights:

Right to Access Information

You may request from us details of what information we hold about you. We aim to respond within 30 business days.

Right to Correct Information

If any information stored in your account is inaccurate or incomplete, you may request a correction. Most information can also be updated directly from your profile.

Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a specified period due to legal obligations.

Right to Object to Data Processing

You may request to opt out of marketing communications and object to your information being used for specific purposes.

Right to Data Portability

You may request to receive your information in a structured and commonly usable format.

To exercise these rights, contact our support team: [email protected]

Protection of Minors

67c77 is an adults-only gaming platform. The minimum age to participate on this platform is 21 years.

We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration, and additional KYC verification is applied in suspected cases.

If we inadvertently collect information from a minor, it will be deleted immediately and the associated account will be closed. If you become aware of a minor's account, please inform us immediately.

Policy Changes

We may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.

For significant changes, we will send a notification to your registered email. If you continue to use the platform after the changes, you are considered to have accepted the updated policy.

You are therefore advised to visit this page at regular intervals and keep yourself informed about the latest Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team is ready to answer any of your questions.

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali — start a live chat from any page on the platform

We generally try to respond to all email requests within 48 hours. For urgent matters, 24/7 live chat provides the fastest resolution.